1. Offer Agreement
This Offer Agreement (the "Agreement") is entered into between Anoir Laarej, trading as Anoir Digital Fitness ("Provider"), and the individual or entity who purchases the Provider's products or services ("Customer"). The Provider is based in Manchester, United Kingdom.
By purchasing any product or service from the Provider, the Customer indicates that they have read, understood, and accepted the terms of this Agreement.
1.1 Services
The Provider offers digital fitness and nutrition programs, coaching services, and associated digital materials ("Programs").
Delivery is electronic: Programs will be delivered by email, by download link, or via the Provider's platform within the stated delivery time (normally within 24 hours of cleared payment unless otherwise stated).
1.2 Licence and Use
Customers receive a non-transferable, non-exclusive licence to use the Programs for their personal, non-commercial use only.
Programs, materials, templates, videos, images, and written content remain the intellectual property of Anoir Digital Fitness or its licensors. Customers may not copy, modify, distribute, sell, publish or otherwise exploit any content for commercial purposes.
1.3 Restrictions
Customers must not share, resell, redistribute, or publicly display the Program content.
Any breach of these terms may result in termination of access and possible legal action.
1.4 Delivery
Access is granted when the Provider sends the Customer the relevant access information or files by email or via the platform.
The Provider will make reasonable efforts to ensure prompt delivery, but delivery times are estimates and not guarantees.
1.5 Refunds and Consumer Rights
Due to the nature of digital content delivered electronically, once access to the Program has been provided with the Customer's prior consent and acknowledgement that they will lose their cancellation right, the Provider generally cannot offer refunds. This does not affect the Customer's statutory rights under UK law.
The Provider will comply with the Consumer Rights Act 2015 and the Consumer Contracts Regulations as applicable.
2. Terms & Conditions
2.1 Acceptance
By accessing or using this website and/or purchasing any Program, you agree to be bound by these Terms & Conditions.
2.2 Eligibility
You must be at least 18 years old to purchase Programs. If you are under 18, you must obtain parental or guardian consent.
2.3 Health and Safety
All Programs are for general fitness and educational purposes only.
You must consult a medical professional before starting any new fitness or nutrition program, particularly if you have pre-existing medical conditions, are pregnant, or are taking medication.
You agree to follow any safety guidance provided within the Program and to stop any activity that causes pain or discomfort.
2.4 Limitation of Liability
To the maximum extent permitted by law, the Provider's liability for any loss or damage arising from your use of the Programs is limited.
The Provider will not be liable for indirect, consequential, or incidental losses, including lost profits.
2.5 Intellectual Property
All intellectual property rights in the Programs and the website belong to the Provider or its licensors. Unauthorised use is prohibited.
2.6 Termination
The Provider may suspend or terminate access to Programs if you breach these Terms. After termination, you must stop using the content and delete any downloaded materials.
2.7 Changes to Terms
The Provider may update these Terms & Conditions from time to time. Updated terms will be posted on the website and will take effect immediately.
3. Privacy Policy (UK GDPR)
This Privacy Policy explains how Anoir Digital Fitness ("we", "our", "us") collects, uses, stores and discloses personal data of customers and website visitors in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
3.1 Controller
Data controller: Anoir Laarej (Anoir Digital Fitness)
Contact: anoirlaarej@gmail.com
3.2 Personal Data We Collect
We collect only the personal data necessary to provide our services. This may include:
- Name
- Email address
- Billing information (payment details are processed by third-party payment processors; we do not store full card data)
- Fitness and nutrition information you supply (e.g. goals, training frequency, eating habits and routine)
- Health information you choose to provide in a nutrition questionnaire (e.g. medical conditions, medications or supplements, and food allergies or intolerances). Health information is special category personal data under UK GDPR.
- Usage data and analytics (IP address, device information, pages visited)
3.3 Lawful Basis for Processing
We identify an appropriate lawful basis for each use of personal data. Depending on the purpose, this may include:
- Contractual necessity: to take steps at your request and perform the contract with you, such as delivering purchased programs and communicating about your service.
- Consent: for marketing communications and non-essential cookies where consent is obtained.
- Legitimate interests: for fraud prevention, site administration, security, and improving our services where those interests are not overridden by your rights and interests.
3.3A Health Information and Special Category Data
Some answers in the nutrition questionnaire may reveal information about your health. Health information is special category personal data and receives additional protection under UK GDPR.
Where we use the health information you provide to personalise nutrition coaching, we rely on an appropriate Article 6 lawful basis for providing the requested service and, for the special category element, your explicit consent as the Article 9 condition. The nutrition questionnaire therefore includes a separate, unticked consent checkbox that you must actively select if you choose to submit health information. You may leave the health-information fields blank.
You may withdraw your explicit consent for future processing of your health information at any time by emailing anoirlaarej@gmail.com. Withdrawal does not affect the lawfulness of processing carried out before withdrawal. If the relevant health information is necessary to personalise the service safely and appropriately, withdrawal may limit our ability to continue using that information for your coaching.
We ask you to provide only health information that is relevant to your nutrition coaching. We do not use health information for advertising or marketing.
3.4 Purposes of Processing
We use personal data to:
- Deliver digital products and services, including personalising fitness or nutrition coaching around the information you provide
- Communicate about orders, access, support
- Send marketing communications (only with your consent)
- Improve and secure our website
- Comply with legal obligations
3.5 Data Sharing and Third Parties
We will not sell your personal data. We may share data with trusted third parties where necessary to provide the service, for example:
- Payment processors (including Stripe)
- Form submission processors (including Formspree), which transmit questionnaire information to us
- Hosting providers (including Netlify)
- Email or communications providers used to respond to customers
- Analytics providers, where analytics are enabled and the required consent has been obtained
We share health information only where necessary for the questionnaire submission and delivery of the requested coaching service. We do not sell health information or share it with advertisers for marketing purposes.
All third-party processors are required to implement appropriate technical and organisational measures to protect your data.
3.6 International Transfers
If your data is transferred outside the UK, we will ensure adequate protection by using standard contractual clauses or relying on adequacy decisions where applicable.
3.7 Data Retention
We retain personal data only as long as necessary to provide services, comply with legal obligations, and resolve disputes. Typical retention periods:
- Customer account and purchase data: up to 6 years where required for accounting, tax, legal or dispute-resolution purposes
- Nutrition questionnaire and health information: only for as long as reasonably necessary to provide the coaching service, manage relevant follow-up or support, and meet applicable legal obligations; it is then deleted or anonymised when no longer needed
- Records demonstrating explicit consent: retained as necessary to demonstrate how and when consent was obtained and to manage any withdrawal
- Marketing consent records: until consent is withdrawn or no longer needed
- Support correspondence: up to 2 years unless a longer period is reasonably required for a legal or dispute-related purpose
3.8 Your Rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion (right to be forgotten) in certain circumstances
- Request restriction of processing
- Object to processing where we rely on legitimate interests
- Data portability (where applicable)
- Withdraw consent at any time where processing is based on consent, including explicit consent for health information
To exercise your rights, contact: anoirlaarej@gmail.com. We will respond within one month unless an extension is permitted by law.
3.9 Security
We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or alteration. However, no transmission over the internet is completely secure.
3.10 Complaints
If you have a complaint about our data processing, please contact us first. You may also lodge a complaint with the UK Information Commissioner's Office (ICO): https://ico.org.uk/.
4. Cookie Policy (PECR)
4.1 What are cookies?
Cookies are small text files placed on your device to store information about your preferences and use of the website.
4.2 Types of Cookies We Use
- Essential cookies: required for site functionality (cannot be switched off).
- Performance and analytics cookies: help us understand site usage (set only with consent).
- Functional cookies: remember choices you make (e.g., language preferences).
4.3 Consent
We display a cookie banner to obtain user consent for non-essential cookies. You can manage or withdraw consent at any time via the cookie settings on the site.
4.4 Third-Party Cookies
Our site may use third-party services (e.g., Google Analytics, embedded videos). These third parties may set cookies and have their own privacy policies.
5. Refund & Cancellation Policy
5.1 Digital Products
Due to the nature of digital content delivered electronically, once access has been granted and you have acknowledged that you will lose your right to cancel, purchases of digital Programs are generally non-refundable. This is consistent with the Consumer Contracts Regulations when performance begins with the consumer's consent.
5.2 Faulty or Not as Described
If the product is faulty, materially not as described, or if you have a legitimate complaint, contact us at anoirlaarej@gmail.com and we will investigate and, where appropriate, offer a refund, replacement, or remedy in line with your statutory rights.
5.3 Chargebacks and Fraud
The Provider reserves the right to refuse service, suspend access, or cancel orders where fraud or abuse is suspected.
6. Medical Disclaimer
The information, content, and materials provided by Anoir Digital Fitness are for general informational and educational purposes only and do not constitute medical advice. You should always consult a qualified healthcare professional before beginning any exercise or nutrition program.
The Provider is not responsible for any injury, loss, or damage resulting from reliance on the content of the Programs.
7. Contact Information
Anoir Laarej
Anoir Digital Fitness
Manchester, United Kingdom
Email: anoirlaarej@gmail.com
Last updated: 12 August 2025